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Business Class Concepts: View Response #1

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Indicate your satisfaction with our Business Class seat on the wide-body fleet of A340s and A330s.

  Extremely Dissatisfied Average Extremely Satisfied 
  12345N/A
Satisfaction with the features and attributes of our current Business Class seat. 

Additional comments about the seat features and attributes (likes and dislikes).

It's great when I'm travelling with my wife, but I mostly travel alone, so I find it quite intimate with the person next to me, also, it hurts my back.

Please indicate the factors that influence your decision to fly with SAA in Business Class.

Price

As a regular traveller, please tell us which airline has the best Business Class seat in your opinion and why?

Virgin Atlantic - without a doubt.  They are service focused and offer an exceptional product.  I have suggested many times to SAA to travel on their flights to experience how different it is.

Please list the TOP 10 features and attributes of a Business Class seat that are critical for your comfort and well-being when travelling on long haul sectors.

Cabin layout (forward facing, herring bone etc.); Seat/bed width; Seat/bed length; Seat bed comfort (mattress); Privacy around the seat space; Work space; Availability of PC power & USB ports; Private stowage space around seating area; Large TV screen (15+'"); Gate to gate in-flight entertainment (entertainment stays on)

How often do you fly on long haul sectors in Business Class?

Weekly

Indicate your your gender.

Male

Indicate your age category.

31-40 yrs

Indicate your figure type.

Large

Indicate your height.

Tall

Additional comments for enhancements.

 

Created at 2/20/2015 1:27 PM by  
Last modified at 2/20/2015 1:27 PM by