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Business Class Concepts: View Response #10

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Indicate your satisfaction with our Business Class seat on the wide-body fleet of A340s and A330s.

  Extremely Dissatisfied Average Extremely Satisfied 
Satisfaction with the features and attributes of our current Business Class seat. 

Additional comments about the seat features and attributes (likes and dislikes).


Please indicate the factors that influence your decision to fly with SAA in Business Class.

Seat Comfort (length and width); Cabin Layout (forward facing 2x2x2 configuration)); Frequent Flyer Programme; Previous experience with SAA

As a regular traveller, please tell us which airline has the best Business Class seat in your opinion and why?

SAA, I have been on many long-haul business class seats (different airlines) and the SAA one is still my best in terms of comfort and also the special individual service/ attention one receives.

Please list the TOP 10 features and attributes of a Business Class seat that are critical for your comfort and well-being when travelling on long haul sectors.

Cabin layout (forward facing, herring bone etc.); Seat bed comfort (mattress); Privacy around the seat space; Availability of PC power & USB ports; Connectivity, Wi-fi & 3G (at a fee); Large TV screen (15+'"); Gate to gate in-flight entertainment (entertainment stays on)

How often do you fly on long haul sectors in Business Class?


Indicate your your gender.


Indicate your age category.

41-50 yrs

Indicate your figure type.


Indicate your height.


Additional comments for enhancements.

The jacks for the headphones are always a nightmare to find.
I also hate how the seatbelts tend to be stuck in between when moving from a reclining position to sitting.

Created at 2/20/2015 1:31 PM by  
Last modified at 2/20/2015 1:31 PM by