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Business Class Concepts: View Response #25

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Indicate your satisfaction with our Business Class seat on the wide-body fleet of A340s and A330s.

  Extremely Dissatisfied Average Extremely Satisfied 
Satisfaction with the features and attributes of our current Business Class seat. 

Additional comments about the seat features and attributes (likes and dislikes).

I fly SAA at least 6-7 times a year and their seats are not up to the standard of the cost of a business class ticket  Too hard and even if you give us the extra padding, it is like lying on a doctor's bench. When you go to NY, which I will travel to at least 3-4 times this year, not a good experience as the flight is long.

I prefer Cathay Pacific and their fish bone configuration as their seats are softer and have more privacy.

Please indicate the factors that influence your decision to fly with SAA in Business Class.

SAA Brand; Cabin Service

As a regular traveller, please tell us which airline has the best Business Class seat in your opinion and why?

Cathay Pacific, Emirates.

Please list the TOP 10 features and attributes of a Business Class seat that are critical for your comfort and well-being when travelling on long haul sectors.

Seat bed comfort (mattress); Aisle access to each seat; Privacy around the seat space; Private stowage space around seating area

How often do you fly on long haul sectors in Business Class?

3 Monthly

Indicate your your gender.


Indicate your age category.

60+ yrs

Indicate your figure type.


Indicate your height.

Very tall

Additional comments for enhancements.

Love SAA but dislike seats in business class..

Kind regards

Wilna Stapelberg

Created at 2/20/2015 1:47 PM by  
Last modified at 2/20/2015 1:47 PM by