| | | | |
| (%) | 89 | 11 | 0 | 0 | 0 | 0 | 0 |
| 1.I would find Lync useful in my job. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 78 | 11 | 11 | 0 | 0 | 0 | 0 |
| 2.It would be easy for me to become skilled at using Lync. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 33 | 33 | 0 | 0 | 0 | 0 |
| 3.People who are important to me think that I should use Lync. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 67 | 0 | 22 | 0 | 11 | 0 | 0 |
| 4.In general, my organization has supported the use of Lync. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 78 | 11 | 11 | 0 | 0 | 0 | 0 |
| 5.My organization has resources to help me with Lync. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 0 | 0 | 0 | 11 | 22 | 33 |
| 6.I feel apprehensive about using Lync. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 67 | 11 | 0 | 0 | 0 | 0 | 22 |
| 7.I plan to use Lync in the next month. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
|
Total: 9 |
| | | | |
| (%) | 56 | 22 | 11 | 11 | 0 | 0 |
| 1.Trial and error on my own | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 33 | 0 | 44 | 11 | 0 | 11 |
| 2.Assistance from other users | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 33 | 22 | 22 | 11 | 0 | 11 |
| 3.Printed training materials | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 56 | 11 | 11 | 11 | 11 | 0 |
| 4.Microsoft product support site, knowledge base, or community | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 22 | 11 | 33 | 11 | 11 | 11 |
| 5.Web resources or user communities | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 22 | 11 | 22 | 11 | 22 | 11 |
| 6.Assistance from my organization’s help desk | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 33 | 0 | 11 | 11 | 33 | 11 |
| 7.Classroom instructor led training | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 44 | 11 | 0 | 22 | 11 | 11 |
| 8.Online instructor led training | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 44 | 33 | 11 | 0 | 0 | 11 |
| 9.Email tips or newsletters | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
| (%) | 22 | 0 | 0 | 0 | 0 | 78 |
| 10.Other (please specify): | | | |
| 1 | 2 | 3 | 4 | 5 | N/A |
|
Total: 9 |
| | | | |
| (%) | 33 | 33 | 0 | 11 | 0 | 0 | 22 |
| 1.Schedule and set up online meetings that you attend | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 33 | 0 | 11 | 0 | 0 | 22 |
| 2.Attend online meetings that others schedule and set up | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 11 | 11 | 22 | 0 | 11 | 11 | 33 |
| 3.Use a webcam to video chat with someone | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 22 | 22 | 11 | 0 | 11 | 11 | 22 |
| 4.Use your computer to provide the audio for a meeting (i.e. by using a headset plugged into a computer) | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 22 | 11 | 0 | 0 | 11 | 33 | 22 |
| 5.Record meetings | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 22 | 11 | 11 | 0 | 22 | 22 | 11 |
| 6.Watch meeting recordings | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 22 | 22 | 11 | 0 | 0 | 11 |
| 7.Give or take control of a shared desktop | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 22 | 22 | 0 | 11 | 0 | 11 |
| 8.Share a file to collaborate with a colleague | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 22 | 22 | 11 | 11 | 0 | 22 | 11 |
| 9.Use voice to set your out-of-office email auto-reply | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 22 | 11 | 11 | 0 | 11 | 33 | 11 |
| 10.Check your voice-mail messages from your inbox | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 44 | 0 | 11 | 0 | 0 | 33 | 11 |
| 11.Use a phone to dial your personal contacts and send a voice message | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
|
Total: 9 |
| | | | |
| (%) | 78 | 22 | 0 | 0 | 0 | 0 | 0 |
| 1.I participated in the Lync pilot kickoff. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 78 | 22 | 0 | 0 | 0 | 0 | 0 |
| 2.I know why the organization is running a Lync pilot. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 56 | 22 | 22 | 0 | 0 | 0 | 0 |
| 3.I know which groups are participating in the pilot. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 89 | 11 | 0 | 0 | 0 | 0 | 0 |
| 4.I know I have been selected to participate in the pilot. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 89 | 11 | 0 | 0 | 0 | 0 | 0 |
| 5.I understand why Lync is a good fit for our organization. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 89 | 11 | 0 | 0 | 0 | 0 | 0 |
| 6.I understand why Lync is a good fit for me. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 44 | 11 | 0 | 22 | 11 | 11 | 0 |
| 7.I know the pilot schedule. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 44 | 22 | 0 | 11 | 22 | 0 | 0 |
| 8.I understand what is expected of me during the pilot. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 56 | 33 | 0 | 0 | 0 | 11 | 0 |
| 9.I know how to use Lync to accomplish my every-day tasks | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 33 | 11 | 11 | 11 | 11 | 22 | 0 |
| 10.I know when I'll be enabled for the Lync pilot features. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 44 | 11 | 11 | 0 | 11 | 22 | 0 |
| 11.I know when and how I will receive my Lync device(s). | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 44 | 22 | 11 | 0 | 11 | 11 | 0 |
| 12.I understand how to install and configure my Lync device(s). | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
| (%) | 67 | 33 | 0 | 0 | 0 | 0 | 0 |
| 13.I complete all requested feedback and surveys on a timely basis. | | | |
| 1 | 2 | 3 | 4 | 5 | 6 | N/A |
|
Total: 9 |