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Information Technology CSS Survey
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Information Technology CSS Survey
Graphical Summary
IT Surbeu
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Graphical Summary
1. Your Name (Optional)
fatima
Number Of Responses
1
Percentage Of Responses
(100%)
Total: 1
2. South African Staff - indicate your city.
Johannesburg
Number Of Responses
0
Percentage Of Responses
(0%)
Cape Town
Number Of Responses
0
Percentage Of Responses
(0%)
Durban
Number Of Responses
1
Percentage Of Responses
(100%)
Port Elizabeth
Number Of Responses
0
Percentage Of Responses
(0%)
East London
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 1
3. Outstation staff - write down your country.
Total: 0
4. Indicate in which part of the Group you are working
SAA
Number Of Responses
1
Percentage Of Responses
(100%)
SA Cargo
Number Of Responses
0
Percentage Of Responses
(0%)
SAAT
Number Of Responses
0
Percentage Of Responses
(0%)
SATC
Number Of Responses
0
Percentage Of Responses
(0%)
Mango
Number Of Responses
0
Percentage Of Responses
(0%)
Air Chefs
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 1
5. Indicate your department in SAA
Human Resources
Number Of Responses
0
Percentage Of Responses
(0%)
Finance
Number Of Responses
0
Percentage Of Responses
(0%)
Strategy & PMO
Number Of Responses
1
Percentage Of Responses
(100%)
Legal Services
Number Of Responses
0
Percentage Of Responses
(0%)
Global Supply Management
Number Of Responses
0
Percentage Of Responses
(0%)
In-flight
Number Of Responses
0
Percentage Of Responses
(0%)
Operations
Number Of Responses
0
Percentage Of Responses
(0%)
Flight Deck Crew
Number Of Responses
0
Percentage Of Responses
(0%)
SAA Cargo
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 1
6. Indicate your designation.
General Manager
Number Of Responses
0
Percentage Of Responses
(0%)
Head of Department
Number Of Responses
0
Percentage Of Responses
(0%)
Manager/Specialists
Number Of Responses
1
Percentage Of Responses
(100%)
Non-Management Staff
Number Of Responses
0
Percentage Of Responses
(0%)
Total: 1
7. Please give us your opinion about the services provided by the SAA IT Services Department
Very poor
Average
Excellent
(%)
0
0
100
0
0
0
Overall quality of support services
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Staff capability
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Integrity & Professionals
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Turn-around Time
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Transaction Support
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Process Support
1
2
3
4
5
N/A
(%)
0
0
100
0
0
0
Perceived Knowledge
1
2
3
4
5
N/A
Total: 1